Furnace not working

No heat? Let’s get your house warm again.

If your furnace quit, is blowing cold air or keeps shutting off, call us. We are a family business in Lafayette, and when it’s cold out we treat no-heat calls like the emergencies they are.

Smell gas or hear the CO alarm? Leave the house first, then call Xcel Energy or 911 from outside. Do not flip switches or try to relight anything. Call us once everyone is safe.

Check these five things before you call

A good number of no-heat calls turn out to be something simple. Try these first. If none of them works, stop there and call us.

  1. The thermostat

    Make sure it is set to HEAT and a few degrees above room temperature. If it has batteries and the screen is blank or dim, replace them. Set the fan to AUTO, not ON.

  2. The air filter

    A filter packed with dust chokes the airflow until the furnace overheats and shuts itself off. If you cannot see light through it, replace it and give the furnace a few minutes to reset.

  3. The breaker and the furnace switch

    Look for a tripped breaker labeled furnace or HVAC, and for a light switch on or near the furnace itself. That switch gets flipped off by accident more often than you would think.

  4. The furnace door

    Most furnaces will not run if the front panel is not seated. A safety switch behind it keeps the burners off. Push it firmly closed.

  5. The status light

    Many furnaces have a small window with a blinking light. Count the blinks and note the pattern. It helps our tech walk in already knowing where to look.

What not to do. Do not keep resetting a furnace that keeps locking out, take the burner assembly apart, or bypass a safety switch. Those switches are what keeps a furnace from becoming dangerous.

What our tech checks when they get there

We start with the same basics you just checked, because they get missed. Then we work through the parts that fail most often on a cold night:

  • Igniter and flame sensor, the two most common causes of a furnace that tries to start and gives up
  • Gas valve and gas pressure, set to the manufacturer’s specs
  • Pressure switch, inducer motor and venting, including a vent pipe blocked by snow or ice outside
  • Limit switches and airflow, from the filter all the way through the ductwork
  • Blower motor and capacitor
  • Control board, wiring and thermostat
  • The heat exchanger, for cracks that can leak carbon monoxide into the house

Then we tell you what we found, what it costs to fix and whether it is worth fixing. Repairs are only made with your approval. If the furnace is old or the problem is serious, we will say so and walk you through your options without pushing. If you want to read ahead, our furnace repair or replace guide explains how we make that call.

Keeping the house safe until we get there

  • Close the blinds and curtains and close off rooms you are not using.
  • Space heaters help, but keep them three feet from anything that can burn and never run one overnight unattended.
  • In a deep cold snap, open the cabinet doors under sinks on outside walls and let a faucet drip so pipes do not freeze.
  • Never use a gas oven or grill to heat the house.

One January a customer’s furnace went out with temperatures in the single digits. We offered to bring space heaters over while we sorted it out. That is how we try to treat every no-heat call.

Repairs, installs and tune-ups

We repair and replace furnaces of every brand across north metro Denver, and install high-efficiency Rheem systems. Read more about our furnace repair and installation, our heat pump and boiler service, and the annual furnace tune-up that heads off most of these calls in the first place.

Posted prices

ServicePriceDetails
Furnace Repair$89 trip/diagnostic fee$89 diagnostic/trip fee that is waived with a repair. Let's get you warm again!
Boiler Repair$89 trip/diagnostic feeDiagnostic/trip fee of $89, waived if you go with the repair. Let's get your heat up and running!

Prices as posted on our online request form. Request any of these online or call 303-464-7000.

When the heat went out

Real reviews from neighbors who called us with a cold house.

4.9 on Google from 281 reviews

Please leave us a reviewRead every review on Google

Questions we hear a lot

How fast can you get here when the heat is out?

We get to no-heat calls as fast as the schedule allows, and when the house is cold we work them in ahead of routine work. Customers regularly tell us a tech was there within a few hours. Call 303-464-7000 rather than sending a form, so we can tell you honestly when we can be there.

My furnace runs but blows cold air. What does that mean?

Most often the burners are not lighting or are shutting off early. A dirty flame sensor, a failed igniter, a tripped limit switch from a clogged filter, or a gas supply problem are the usual causes. A thermostat set to ON instead of AUTO will also blow room-temperature air between cycles, so check that first.

Is it safe to keep resetting my furnace?

One reset after you change a clogged filter is reasonable. If it locks out again, stop. Repeated resets can push unburned gas through the system, and the lockout is the furnace protecting itself. Call us instead.

Do you work on all furnace brands?

Yes. We install Rheem, and we repair and service all the major brands, including Trane, Carrier, Lennox, York, Bryant, Goodman, Amana, Heil, Coleman and Armstrong Air.

Should I repair my furnace or replace it?

It depends on the age of the furnace, what failed and whether it is safe. We will tell you straight. Our repair or replace guide walks through how we make that call.

Cold house? Call the Nevin family.

We have been fixing furnaces across north metro Denver since 2010. Dan has been doing it since 1998.

Monday to Friday, 7am to 5pm · Send us a message

Financing available

A new furnace or air conditioner is not always in the budget the week it fails. Prequalify online before you book.

Prequalify now

Pay with Venmo

Venmo QR code for Aspen Creek Heating & Air

Scan the code with your phone’s camera, or tap it if you are already on your phone.

Call 303-464-7000 Book Service