If your furnace quit, is blowing cold air or keeps shutting off, call us. We are a family business in Lafayette, and when it’s cold out we treat no-heat calls like the emergencies they are.
Smell gas or hear the CO alarm? Leave the house first, then call Xcel Energy or 911 from outside. Do not flip switches or try to relight anything. Call us once everyone is safe.
Check these five things before you call
A good number of no-heat calls turn out to be something simple. Try these first. If none of them works, stop there and call us.
The thermostat
Make sure it is set to HEAT and a few degrees above room temperature. If it has batteries and the screen is blank or dim, replace them. Set the fan to AUTO, not ON.
The air filter
A filter packed with dust chokes the airflow until the furnace overheats and shuts itself off. If you cannot see light through it, replace it and give the furnace a few minutes to reset.
The breaker and the furnace switch
Look for a tripped breaker labeled furnace or HVAC, and for a light switch on or near the furnace itself. That switch gets flipped off by accident more often than you would think.
The furnace door
Most furnaces will not run if the front panel is not seated. A safety switch behind it keeps the burners off. Push it firmly closed.
The status light
Many furnaces have a small window with a blinking light. Count the blinks and note the pattern. It helps our tech walk in already knowing where to look.
What not to do. Do not keep resetting a furnace that keeps locking out, take the burner assembly apart, or bypass a safety switch. Those switches are what keeps a furnace from becoming dangerous.
What our tech checks when they get there
We start with the same basics you just checked, because they get missed. Then we work through the parts that fail most often on a cold night:
Igniter and flame sensor, the two most common causes of a furnace that tries to start and gives up
Gas valve and gas pressure, set to the manufacturer’s specs
Pressure switch, inducer motor and venting, including a vent pipe blocked by snow or ice outside
Limit switches and airflow, from the filter all the way through the ductwork
Blower motor and capacitor
Control board, wiring and thermostat
The heat exchanger, for cracks that can leak carbon monoxide into the house
Then we tell you what we found, what it costs to fix and whether it is worth fixing. Repairs are only made with your approval. If the furnace is old or the problem is serious, we will say so and walk you through your options without pushing. If you want to read ahead, our furnace repair or replace guide explains how we make that call.
Keeping the house safe until we get there
Close the blinds and curtains and close off rooms you are not using.
Space heaters help, but keep them three feet from anything that can burn and never run one overnight unattended.
In a deep cold snap, open the cabinet doors under sinks on outside walls and let a faucet drip so pipes do not freeze.
Never use a gas oven or grill to heat the house.
One January a customer’s furnace went out with temperatures in the single digits. We offered to bring space heaters over while we sorted it out. That is how we try to treat every no-heat call.
Real reviews from neighbors who called us with a cold house.
4.9 on Google from 281 reviews
M
Melissa Johnson
October 2026
Our AC unit broke overnight. We found Aspen Creek through reviews online. Dan from Aspen Creek was out the next morning within hours of our call. He had us fixed super quickly and was just the nicest guy. He is super knowledgeable and I highly recommend his company.
J
James Edenfield
September 2026
⭐⭐⭐⭐⭐
Aspen Creek Heating & Air has been my go-to HVAC company for quite a while, and they continue to earn my business every time I need them.
They are quick to respond, dependable, and professional. One thing I especially appreciate is their communication—they keep me updated throughout the process, so I’m never left wondering what is happening or when something will be completed.
When there’s a problem, I want a company that responds quickly, communicates clearly, shows up when they say they will, and gets the job done right. Aspen Creek Heating & Air has consistently done exactly that for me.
It’s difficult to find service companies you can truly rely on, and once you find one, you stick with them. Aspen Creek Heating & Air is that company for me.
I highly recommend them to anyone looking for a reliable, responsive, and professional heating and air conditioning company. ⭐⭐⭐⭐⭐
#captjimandadela #capjimed
K
Kim Andrade
July 2026
Aspen Creek has to be the most professional Company I’ve deal dealt with in a long time. Our repairman, Sam was on time, very professional, explained what was wrong and not wrong with our air condition unit. Sam was not the typical high-pressure salesman. I highly recommend Aspen Creek if you are having problems with your air conditioner or your heating.
M
Mara Ervin
July 2026
Great communication, fast scheduling, reasonable prices (given the cost of HVAC stuff). Helped with a repair on my AC unit and got me in next day after a Sunday call with no rush scheduling cost. Thanks!
J
Johnny Orefice
July 2026
They showed up, were super friendly and professional, and fixed my issue quickly. Since this was more of a patch and I'll likely need a new AC system installed in the next couple of years, they gave a discount on this maintenance as well. Safe to say they'll have my business again next time I need it!
J
Joanna Medin
July 2026
I called Aspen Creek after a conversation with my neighbor, who had just had a really positive experience with them. They came the same day and did complete testing on my AC system. My coolant level, combined with a dirty compressor had severely limited the air flow. Trevor walked me through precisely what was diagnosed, showed me the issues, completely cleaned out all four sides of our compressor and filled us up with coolant. My AC went from barely running to working smoothly and efficiently. Great company and response time and a pleasure to work with.
M
Michael Giles
June 2026
Always prompt and courteous. Took the time to explain what was going on and got it taken care of quickly.
E
Estrella Gillette
February 2026
Great service! My heating went out and a service tech was able to come out within a few hours. They diagnosed the problem and was able to get everything fixed without any problems. I'm so grateful for the wonderful help and customer service!
L
Lindsey Landers
January 2026
Aspen Creek was recommended to me by a friend who has used them multiple times. I would recommend them a hundred times more. They were quick and effective, no nonsense, just get the job done. And they are friendly with excellent customer service. They offered to bring additional space heaters since our furnace went out while temps were in the single digits. Such a kind gesture! I was panicking about pipes and people staying warm enough in the only cold snap of the winter, and they just took care of it all.
We get to no-heat calls as fast as the schedule allows, and when the house is cold we work them in ahead of routine work. Customers regularly tell us a tech was there within a few hours. Call 303-464-7000 rather than sending a form, so we can tell you honestly when we can be there.
My furnace runs but blows cold air. What does that mean?
Most often the burners are not lighting or are shutting off early. A dirty flame sensor, a failed igniter, a tripped limit switch from a clogged filter, or a gas supply problem are the usual causes. A thermostat set to ON instead of AUTO will also blow room-temperature air between cycles, so check that first.
Is it safe to keep resetting my furnace?
One reset after you change a clogged filter is reasonable. If it locks out again, stop. Repeated resets can push unburned gas through the system, and the lockout is the furnace protecting itself. Call us instead.
Do you work on all furnace brands?
Yes. We install Rheem, and we repair and service all the major brands, including Trane, Carrier, Lennox, York, Bryant, Goodman, Amana, Heil, Coleman and Armstrong Air.
Should I repair my furnace or replace it?
It depends on the age of the furnace, what failed and whether it is safe. We will tell you straight. Our repair or replace guide walks through how we make that call.
Cold house? Call the Nevin family.
We have been fixing furnaces across north metro Denver since 2010. Dan has been doing it since 1998.